Gwinetta Mc Intyre
JONESBORO, GA

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	                                                     Gwinetta L. McIntyre
### Camp Hill Lane 
Jonesboro, GA #####
(###) ###-#### 

Accomplished warehouse associate seeking an entry level Administrative position that will leverage my background in warehouse operations and customer service. Extremely motivated in changing careers and utilizing my recent training/certifications to contribute to a company’s continued growth. 

SUMMARY OF SKILLS                                                                              
                 Strong Communication Skills                           Scheduling and Organizing
                 # years Office Administration experience        Data Collection & Records Management                                
                 Proactive Customer Service & Support            ## years Warehouse Operations experience
	
     Computer Skills: Microsoft Office Word, Excel, Access, PowerPoint, Outlook, Internet, type ##+ wpm	 
	
PROFESSIONAL EXPERIENCE
                                                                                
Clerical/Customer Service
•	Operate office machines, such as copiers, fax machines, voice mail systems, and computers
•	Answer telephones, direct calls, and take messages
•	Maintain and update filing, inventory, mailing, and database systems
•	Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
•	Organize and process customer orders and handle customer complaints and inquiries
•	Compose, edit, proofread and format letters, memorandums and reports  
•	Complete work schedules, manage calendars, and arrange appointments

Warehouse 
•	Pull appropriate freight for shipment using a shipping order
•	Prepare documents such as work orders and labels for freight 
•	Palletize merchandise for shipping or stocking
•	Use forklifts, hand trucks and other devices to pull orders and deliver materials 
•	Record and report damaged stock and packages
•	Assist with performing warehouse inventories
•	Maintain a safe, clean and organized work area
•	Resolve problems or discrepancies with help from immediate supervisor
•	Adhere to company safety regulations, policies and procedures
•	Perform other duties and responsibilities as assigned by a manager or supervisor

WORK HISTORY
                                                                                
Warehouse Associate									##/#### – ##/####
AFFEES-Fort Gillem Army Base							   Forest Park, GA

EDUCATION/CERTIFICATION 
                                                                               
On-site Computer Training, Forest Park, GA, Microsoft Office Certifications, ####

Wayne Community College, Goldsboro, NC, concentration in Business Administration

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