Marcella Rodgers
FAIRVIEW HEIGHTS, IL
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Marcella Rodgers
### Newcastle Drive # # Champaign, Illinois #####
PH (###) ###-#### Email:
SUMMARY
Management professional with extensive experience in logistic operations. Areas of expertise include established leader, researcher, supervisor, instructor, office management, customer service, multi-tasking, and training management. Responsible, dependable, and trustworthy in approaches. Awarded (#) Meritorious Service Medals, (#) Army Commendation Medals and (#) Army Achievement Medals.
EDUCATION
Master of Business Administration Specializing in Management – June ####, GPA #.#
Saint Leo University Graduate School of Management
Bachelors of Business Administration – June ####, GPA #.#
Saint Leo University
PROFESSIONAL EXPERIENCE
Kraft Foods, Champaign, IL – Operations Supervisor (#### – present)
Supervises ## plus hourly employees, providing direction, leadership and development to
team members through empowerment, teamwork, on-the job assignments and continuous improvement initiatives.
Manages the day-to-day manufacturing operations in the dinners Business unit.
Responsible for achieving productivity, efficiency, customer service, cost, quality, safety objectives through both individual and team contributions.
Directs the activities of the department in areas of Production, Maintenance and Quality Control.
Advises and help Business Unit Manger as a member of his/her team and may assume Business Unit Manager responsibilities in his/her absence.
US Army, Decatur, GA - Logistics Instructor /Operations Manager (#### – ####)
Supervised, instructed and managed training at the U.S. Army Logistics School for ### instructors, spread over a six state region.
Managed training calendar, instructor scheduling and roster, ensuring complete coverage of over ### classes annually in supply operations and automated supply operations.
Launched Quality Assurance program at organization, to ensure adherence to policies.
Facilitating resolution and enrollment conflict for #-week classes in the U.S. Army Reserve School System.
Coordinated enrollment of students and ensured dissemination of enrollment material preventing a #% non-conduct rate.
Provided opportunities for in-class discussions and questions during class visits and displayed enthusiasm about the students, the subject matter, and the learning process.
Assisted in the design, development, implementation, and management of small to mid-sized team projects.
Excellent oral, written, and verbal communication skills and management of time.
Member of Quality Assurance Team for excellence, provided feedback to the Training Directorate.
Completed daily and weekly reports on instructor credentials and class statistics.
Marcella Rodgers {Page #}
US Army, Killeen TX – Logistics Operations Manager (#### – ####)
Planned, coordinated, procured and executed final allocation of $#M+ in equipment to five U.S. Army Aviation Companies in excess of ### personnel.
Provided logistic support, equipment and tool inventory for aviation units flying contingency operations in Korea.
Managed property book accounts for each organization, ensuring adequate on-hand inventory levels.
While managing the logistics of an Army Aviation Unit, assisted in setting up a new site location.
Conferred and corresponded with establishments and representatives to rectify problems, such as: damages, shortages, and non-conformance to specifications.
Determined proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Kept records of all transactions and requisitions.
Directed, supervised and mentored five soldiers engaged in transactions, inventory tasks, and logistic services.
Examined contents and compared records, such as manifests, invoices, or orders to verify accuracy of incoming or outgoing shipments.
Monitored complex cataloging and data entries.
US Army, Petersburg, VA - Logistics Operations Manager (#### – ####)
Supported subordinate organizations, customer service, incoming calls, updated inventory, invoicing, and human resource.
Managed annual budget of $##,### for purchase of expendable office supplies.
Coached logistic personnel and five subordinate companies in supply procedures.
US Army, Petersburg, VA - Human Resource Manager (#### – ####)
Supervised ## personnel in diverse training organization, including filing, typing, counseling and finance duties.
Orchestrated relocation of organization (### personnel) into a new facility.
Wrote procedures; trained personnel.
US Army, Perrine, FL – Recruiter (#### – ####)
Conducted customer calls, quota management, extensive research of programs, and sales.
Participated in local job fairs and conducted compelling presentations to high school and college students. Interviewed #-## applicants daily.
SKILLS
Microsoft Word, Excel, Access, PowerPoint
