Marina Fuentes
RANCHO CUCAMONGA, CA

Marina Fuentes
#### Serrano Ct Rancho Cucamonga, CA #####
Cell (###) ###-####

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Career Profile

Strategic Human Resources Executive and proactive bilingual business partner to senior operating management to guide in the development of performance-driven, customer-driven and market-driven organization.  Demonstrated effectiveness in providing vision and counsel in steering organizations through accelerated growth and change.  Diverse background includes organizations in medical, manufacturing, distribution, transportation ,warehousing and retail industries.
Expertise in all generalist HR initiatives:

Recruitment & Employment Management…Leadership Training & Development…Benefits & Compensation Design Reorganization & Culture Change…Union & Non-Union Employee Relations…Succession Planning…HR Policies & Procedures…Organizational Design…Conflict Resolution... Managing multiple sites... Labor Relations...Incentive Plan________________________________________

PROFESSIONAL EXPERIENCE

Intouch Wireless , Anaheim, CA 
Human Resources Manager (##/#### – Present)

Challenge:  Recruited to create HR infrastructure to support business growth in retail stores with underachieving sales, exceedingly high turnover and lack of cohesive management processes among business entities 

Actions:  	Partnered with the President and the Regional team to  reorganize company, reduce overhead expenses, rebuild sales and institute solid management infrastructure

Results:	
	Drove the continuous personal improvement and professional development of both leadership and non-leadership employees reducing turnover by ##%.
	Maintained benefits program by evaluating insurance plans for ### employees and facilitating open enrollment.
	Ensure standard processes and guidelines across the network 
	Advised managers on fair hiring practices and employee performance issues to reduce corporate liability and improve organizational effectiveness.
	Established and maintained safety program and updated the Injury & Illness Program.
	Analyzed compensation, monitored performance evaluation program, and redeveloped job descriptions as necessary.
	Maintained and updated employee handbook as needed.
	Developed various training programs for employees and management
	Managed payroll processing, reviewed and approved financial report for submission to controller
	Created an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance, and maintaining open communications.
	Event planning for corporate meetings and team building and morale boosters

Millard Refrigerated Services, Distribution #PL, Mira Loma, CA
Human Resources Manager  (##/#### to ##/####) promoted to Regional Human Resources ( #/####- ##/####)

Challenge:  Provide HR support to corporate office and field units of a multi-million dollar organization with ## warehouses in North America employing #,### employees

Actions:	Promoted from HR Manager to Regional of HR to lead staff of # generalists in all HR and labor relations functions. Established separate region recruitment function and designed staffing plan to accommodate rapid business growth. 





Marina Fuentes   -   Page #
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Results:	
	Created and conducted training and employee development. Lead the Succession Planning and Individual Development process. Managed training record capture and reporting.
	Designed and implemented effective performance management practices, coordinated the performance review process; monitor the quality of the reviews and counsel evaluating supervisors. Established an effective Performance Improvement Plans (PIP) as required; ensured performance and development 
	Administer all employment acquisitions processes which include selection, promotions, and terminations

Staples Distribution, Rialto, CA
Human Resources/Safety Manager  (##/#### – ##/####)

Challenge:  HR/Safety Manager for one of largest distribution company in the area with approximately ### employees at multiple sites. Company generating $##.# billion in sales 

Actions:	Responsible for managing the HR team of # in two warehouses and effectively driving all HR functions.

Results:
	Assisted in the development of safety programs that included workers’ compensation claims and maintenance of Cal/OSHA standards and regulations.
	Responsible for employee performance issues.  Wrote disciplinary reports and developed a strategy for resolution.
	Articulated corporate policies and procedures to employees seeking clarification regarding payroll, disability, terminations, leaves of absence, and COBRA coverage issues.
	Held employee orientation and monthly safety training meetings.
	Improved Total Recordable Incident Rate from #.# to #.#
	Monitored and implemented initiatives aimed at improving key HR metrics including retention, employee development and performance management to bring awareness via HR scorecard

Americold Logistics, Distribution #PL, Vernon, CA
Human Resources Manager (##/#### – ##/####)

Challenge:	Lead HR and Administration function supporting ### employees for the leading provider of 				temperature-controlled warehousing and logistics to the food industry. Assisted with the start up of the			facility

Actions:	Responsible for overseeing effective and consistent HR practices across the Distribution Network by providing HR tools, data, direction and strategy to influence effective leadership and engage associates
Results:	
	Oversaw successful teamsters and labor contract negotiations
	Review salary surveys and compare to company job population. Identify market median and advise senior management relative to pay position.
	Recruited all management personnel; developed HR policies, pro