Tristan Ward
GRASS VALLEY, CA
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Tristan Ward
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Objective
Currently seeking part-time employment in an innovative, diverse, and open company. The ideal position will allow me to continue to maintain and expand my expertise in supporting and improving customer care.
Work Experience
A Book Xchange Grass Valley, CA ##/#### - ##/####
Customer Service Representative Cashier
• Provide daily book filing and organizing
• Input merchandise requests and sales data
• Cashiering
Nevada County Assessors Office Grass Valley, CA ##/#### - ##/####
Archival Clerk
• Provide daily file maintenance, repair and filing
• Archival scanning of documentation.
Blue Moose Videos Greensboro, NC ##/#### - ##/####
Customer Service Representative
• Provide customer sales service i.e. checking in and out videos, games, and DVDs
• Daily organization of all media
• Weekly receiving and prepping of newly released media
Carolina Bank Greensboro, NC ##/#### - ##/####
Operations Assistant
• Provide telephone operator support
• Ordered all office supplies for all branches, Mail room organization and management
• Assisted in the input and authorization of outgoing wires
• Responsible for all scanning of client documents, ordering of money, review of COD rollovers, review of new client account documentation and reporting of discrepancies to our risk management department
• Responsible for reporting weekly federal taxes
• Responsible for many of the in-house How-To tutorials for the CSRs
• Assisted the Controller in balancing of monthly house accounts
Blockbuster Media Greensboro, NC ##/#### - ##/####
Customer Service Representative
• Provide customer sales service i.e. checking in and out videos, games, and DVDs
• Daily organization of all media
• Weekly receiving and prepping of newly released media
Quantum #D Santa Clara, CA ##/#### - ##/####
Executive Administrator to CEO, CFO, HR and Facilities
• Admin to CEO/CFO duties included
. making travel arraignments
. legal documentation
. conference scheduling
• Admin to HR duties included
. routing and tracking resumes in a Paper Port database
. setting up and coordinating interviews
. new employee on boarding and orientation
. benefits handling
• Admin to Facilities duties included
. security set up
. janitorial set up
ProStar Temporary Services Santa Clara, CA ##/#### - ##/####
Temporary Service
• AMD - Legal clerk
. Verification and filing of legal documentation
• Becton Dickenson - Customer Service
. taking and routing customer calls
. tracking service calls using an Ask ManMan database
. dispatch of service representatives to customers
• Volex and ABB Systems Control - HR Admin Assistant
. routing and tracking resumes in an Access database
. setting up and coordinating interviews
. making travel arraignments for out of town interviewees
. legal documentation,
. HB#-Visa documentation
. employee orientation
R.S.I. San Jose, CA ##/#### - ##/####
Copy Center/ Mailroom Coordinator/ Admin Coordinator
• In-house copier technician using the Kodak ####
• Responsible for mail room organization, delivery, and management; front desk reception coordination, and administration assistance for client companies like SuperMax
Dr. Aptegar Los Gatos, CA ##/#### - ##/####
Front Desk Reception
• Answered and routed calls form a ##-line phone system
• Set appointments, checked in, and set up patients
• Responsible for the upkeep of medical records and file management.
S.O.A.R. / Spine Care Portola Valley, CA ##/#### - ##/####
Front Desk Reception / Operator
• Answered and routed calls form a ##-line phone system
• Set appointments, checked in, and set up patients
• Responsible for the upkeep of medical records and file management
• S.O.A.R. / Spine Care is responsible for the health management of the San Francisco ##ers, the San Francisco Giants, Stanford University and Santa Clara University athletic teams, the United States Olympic Team, members of the San Jose Ballet, and many other high-profile Bay Area athletes