Deborah Ufert
HEYWORTH, IL

Deborah Ufert


Phone: (###) ###-####  Email: 


Address: ### Prancer Drive ( Heyworth, IL #####





Summary of Qualifications

Results-driven and highly accomplished leader with ##+ years  of  experience
and success. Solid analytical, communication,  interpersonal,  and  critical
thinking skills. Currently  seeking  a  Management/Training  position  which
will effectively utilize  all  acquired  skills,  abilities,  and  areas  of
expertise as follows:

                                                                         
Operations Management   Marketing/Advertising    Business/Revenue Growth 
Staff Interviewing,     Loss Prevention (LP)     Human Resources (HR)    
Hiring, Training &      Audit Compliance         Banking/Finance         
Supervision             Customer Satisfaction    Problem Solving         
Business Development                                                     

Career Achievements

Successfully passed all audits as a Bank Manager (most recent score in ####
was ##% where the minimum expectation was ##%).
Received awards in # consecutive quarters for "Top Customer Service" in the
region for the third and fourth quarter of ####.
Designed and implemented customer satisfaction programs that propelled the
branch from ##% in #### to an average of ##.##% in #### when minimum
company expectation was ##%.
Facilitated an action plan to meet and exceed company expectations
regarding sales, customer service, and audit and loss prevention.
Achieved the "Branch of the Month Award" out of ## other branches in April
####.

Core Competencies

Directing, training, motivating, and developing up to ## employees to
improve productivity, as well as leading meetings to discuss and design
strategies to meet targeted revenue objectives.
Informing clients on product specifications, including features,
advantages, and profitability while cultivating and nurturing
relationships.
Evaluating business needs, developing motivational contests to meet goals,
evaluating employee performance, and developing plans to exceed sales,
customer service, and audit goals.
Devising plans to grow business, networking with customers, and ensuring
compliance with all audit and loss prevention guidelines.

Professional Profile

Beauty Associate · Kohl&####;s
     #### - Present
Product Associate/Store Manager · Edible Arrangements
                                       #### - Present
Advanced Planning Director · Calvert & Metzler Memorial Homes
                                      ####
Production Associate · State Farm
          #### - ####
Store Manager · Casual Corner
          ####
Bank Manager · National City
     #### - ####

Education History

Cuyahoga Community College  Business Management, Accounting & Early
Childhood Education Courses
Heartland Community College  Associate of Fine Arts, Business (####)

References

Available Upon Request
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