La Courtiney Rogers
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La Courtiney E. Rogers ### N Leeds Ave Mobile, AL ##### Home Phone: (###) ###-#### Mobile Phone: (###) ###-#### E-mail: OBJECTIVE To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. SUMMARY OF QUALIFICATIONS B.S. in Sociology/Psychology # year mental health # years customer service # years training prospective employees #.# years managerial Knowledge of Medical Terminology Knowledge of Insurance: Medicare, Medicaid, Blue Cross Blue Shield, etc. LICENSE Certified Nursing Assistant WORK EXPERIENCE BP Contractor #/#### - #/#### Hoffman Services, Mobile, AL Clean oil out of gulf. Customer Service Representative #/#### - #/#### Ryla Incorporated Saraland, AL Customer service for Verizon Wireless: Inbound and outbound service telephone calls Obtain, verify and update customer information Initiating transactions at the request of a customer Researching and resolving issues Assistant Manager #/#### - #/#### Herndon Oil Incorporated Theodore, AL Customer service Cashier Recruitment, interviewing and selection, and train new employees Payroll, schedules, inventory Merchandising and marketing Financial bank deposits of receipts at assigned bank branch Maintenance Delegation Behavior Aide #/#### - #/#### Altapointe Mobile, AL Assist with everyday living needs of clients: • Knowledge of psychiatric disorders in the child/adolescent and adult populations • Basic knowledge of growth and development of consumers as related to all intellectual, emotional, spiritual, and physical aspects of the consumer’s development • Basic knowledge of behavior management and parenting issues • Knowledge of cultural diversity • Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, non-violent crisis intervention practices • Knowledge of educational methods appropriate to child/adolescent and adult psychiatric disorders • Knowledge of Psychiatric Rehabilitation principles EDUCATION Remington College – Medical Billing and Coding Mobile, AL In Process, Expected graduation July, #### Saad Healthcare – Certified Nursing Assistant August, #### Mobile, AL University Of Mobile - Bachelor Of Science – Sociology/Psychology May, #### Mobile, AL VOLUNTEER Penelope House #### Mobile, AL Office Clerk Grambling State University (Dean’s Office) ####-#### Clerical, Scheduling, Correspondence, Telephone reception, Internal and external networking, Word processing and Personnel administration functions Secretary E S Chastang Middle School #### Clerical, Scheduling, Correspondence, Telephone reception, Internal and external networking, Arrange and confirm appointments, Handle incoming mail, Filing Word processing and Personnel administration functions