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Lisa Kennerknecht

13503 Banning St., Fontana, CA 92336
Home 909-899-0960 Cell 909-260-0167

      To obtain a challenging position where I can use my vast experience
      and knowledge to provide the potential for professional and personal

The Great Indoors          Chino Hills, CA
Human Resources Manager                    09/2006 to 03/2009
Responsible for all new hire and termination processing.  Processing
Payroll.  Keeping all Federal and State requirements up to date.
Interviewing for open positions, helping to perform annual reviews and any
necessary disciplining of associates.  Maintaining a presence on the sales
floor and being available to all associates for any help with policies and

Operations Clerk                                      11/2005 to 09/2006
Responsible for processing daily deposits, paying vendors for tasks done at
the Chino Hills location.  Assist in all aspects of keeping the store
running smoothly.

Design Center Lead                                         12/2004 to
Responsible for making sure the Design Center ran smoothly.  Assuring that
the center was fully staffed, worked daily and weekly reports, supplied
additional help where it was needed.  Dealt with customer issues that
required more decisions than the expediters or sales associates were able
to make.  Helped out in the cash office when needed and had regular Manager
on Duty shifts.

Installation Support Specialist                    02/2004 to 12/2004
Responsible for retrieving and processing all installations of carpet.
Worked the IADR daily and determined when to make allowances on installs.
Responsible for paying all contractors for jobs done on behalf of the
store.  In charge of the monthly, quarterly and yearly labor inventory.

Installation Coordinator                      10/2003 to 2/2004
Responsible for all installations, except for carpet and appliances.  Kept
track of merchandise for projects and processed change orders for counter

Windows Expediter                             6/2003 to 10/2003
Handled all aspects of installed custom window coverings.  Responsible for
the Chino Hills Store as well as the Irvine and Burbank stores.  Duties
included handling customer issues, installer issues and bill paying.

Party America          Ontario, CA
Assistant Manager                            11/1999 to 06/2003
Responsible for all store operations in the absence of the Store Manager; P
and L, payroll, scheduling, merchandising and keeping an in stock level.

Big Dogs Sportswear          Ontario, CA
Store Manager                                 01/1997 to 10/1999
Responsible for P and L, Payroll, merchandising and employee reviews.

PetsMart           Rancho Cucamonga, CA
Core Manager, Specialty Manager and Assistant Manager
11/1993 to 1/1997
Responsible for all aspects of running a large retail store.  My individual
duties varied according to which area of Management I was currently
assigned.  As Core Manager I ran the main part of the store.  As Specialty
Manager I was in charge of the live birds and fish.  As Assistant Manager I
was the one who ran the front end of the store.

Builders Emporium          Covina, CA
Assistant Manager, Customer Service Supervisor 10/1979 to 10/1993
Responsible for all aspects of running a large retail store, with a
concentration on Operations and Cash Handling as well as Customer Service.

Volunteering Experience

Summer Blast Camp, 2010 Hillside Church, Alta Loma, CA

Sports Camp, 2010 Hillside Church, Alta Loma, CA

Kindergarten Volunteer, 2010-2011 West Heritage Elementary, Fontana, CA

Reading Group Mentor, 2010-2011 Heritage Middle School, Fontana, CA

Activate Jr. High Mentor, 2011 Water of Life Church, Fontana, CA

PTA 2011  Heritage Elementary, Fontana, CA

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